crUnleashing the Potential of Your Biggest Resource - Your Staff! by Guest Author Julie Bredderman-Ross

Customer Service - Grow from Within

Today's customer experience is directly tied to the quality of interactions with staff, and you can turn customers into advocates by training staff on communication, organization and efficiency. If we want more out of our staff we have to start by engaging them, and a great way to do that is to offer constructive feedback that creates positive change.  When you celebrate the successes of your employees you motivate them to give more to their jobs and when they really care about their work . . . Read More Meet Corbett & Ross at the SBA Showcase on Oct 7th 2015 Presenting in Conf Room D at 11am 

Upcoming Events & Networking

August 19th, 2015 
5:30 pm After Hours Networking 
Altamont Vineyard and Winery
Featuring Health and Wellness Vendors
3001 Furbeck Rd, Altamont, NY 12009
Sept 8th 12pm-1:30p
Speaker: Dr Tom Denham

Mind Body Soul Health Fair 
September 10, 2015 
The Century House on Rt 9 in Latham
Free Admission 
Speed Networking 8a-9:30a

Small Business Albany Showcase
Over 55 Exhibitors and 35 Seminars
Free Admission & Free Parking:
Sponsored by: The Daily Gazette & Albany Broadcasting
Keynote Speaker: GOOGLE's David Lipp 
Featuring Key Note Presenter: 
David Lipp at Google at 10am & 2pm

Want to see your event here?
Send me your info and we will try to include your event
*Newsletters usually go out the first week of the month

If you would like to schedule an appointment to review your website just let me know! I am here to help you! Web consults are provided at no charge. Have a great day and enjoy the sunshine!